Payment Lifecycle Specialist III
Company: JPMorganChase
Location: Fort Worth
Posted on: April 2, 2026
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Job Description:
Description Do you have basic or intermediate knowledge of
understanding of payment flows, cash reconciliations, and exception
management? Do you also have working knowledge of reconciliation
platforms and case management tools? This is the team for you. As a
Payment Lifecycle Specialist III within the Payment Lifecycle team
at JPMorganChase, you will ensure accurate, timely payment
processing and strong operational controls across the end-to-end
payment lifecycle. You will meet daily production targets and KPIs,
prioritize and delegate workflow, and resolve complex issues. A key
focus is account reconciliation: preparing and finalizing EOM
packets, investigating and clearing breaks, monitoring aging, and
reporting KPIs/KRIs to reduce risk and improve client experience.
You will partner with supervisors and cross-functional teams to
drive continuous improvement, automation, and adherence to audit
and control standards. Job responsibilities Own
daily/weekly/month-end reconciliations for assigned accounts;
prepare and finalize packets in the designated repository by
deadlines. Meet or exceed daily production goals and SLA/KPI
targets; proactively manage capacity and bottlenecks. Prioritize
and delegate work, monitor queues, and ensure timely approvals and
quality checks. Act as an escalation point for complex cases;
perform root-cause analysis and implement corrective/preventive
actions. Investigate and clear cash and ledger breaks; monitor
aging; escalate SLA or risk threshold breaches and drive closure.
Ensure adherence to procedures, attestations, and evidence
requirements; support audits with clear documentation and
traceability. Track and report KPIs/KRIs (e.g., break rates,
on-time certification, aging) and communicate trends and
recommendations to stakeholders. Partner with operations,
technology, and product teams to automate, enhance controls, and
improve data quality. Collaborate with upstream/downstream teams to
align on process changes, remediation plans, and service delivery.
Required qualifications, capabilities, and skills Basic or
intermediate knowledge of understanding of payment flows, cash and
GL reconciliations, and exception management. Proficiency in
identifying patterns, performing root-cause analysis, and
interpreting operational metrics. Working knowledge of
reconciliation platforms and case management tools; proficiency
with Excel/Sheets (vlookups, pivot tables), and basic data
analysis. Sound judgment balancing client experience, risk, and
operational efficiency; ability to prioritize under time pressure.
Strong attention to detail with a commitment to accuracy,
documentation standards, and control adherence. Ability to mentor
peers, provide feedback, and support a culture of accountability
and continuous improvement. Clear written and verbal communication;
ability to present status, risks, and recommendations to
stakeholders. Preferred qualifications, capabilities, and skills
Minimum of 2 years of experience in payment operations,
reconciliations, cash management, or financial operations, with
experience supporting internal/external audits and working within
risk/control frameworks. Demonstrated experience meeting production
targets and managing SLAs/KPIs in a high-volume environment.
Process improvement or automation experience (e.g., VBA, SQL,
Alteryx, Python, or RPA).
Keywords: JPMorganChase, Grapevine , Payment Lifecycle Specialist III, Accounting, Auditing , Fort Worth, Texas
