Receptionist - State Farm Agent Team Member

Company: Jocelyn Hope - State Farm Agent
Location: Grapevine
Posted on: February 16, 2026

Job Description:

Job Description Job Description Benefits: 401(k) Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ABOUT OUR AGENCY: If you want to be on a winning team where the agent is focused on your growth and helping you maximize your earning potential, youll feel right at home here. I bring more than 22 years of State Farm experience and a real passion for developing others, with a goal of helping my team earn more, grow professionally, and do meaningful work that makes a difference. If youve ever thought about becoming an agent yourself, this is a great place to start. During my time in agency leadership, Ive recruited, hired, and trained more than 100 agents across the country, so I understand what it takes to reach that level. Our agency is built to provide strong training, advancement opportunities, and a clear path for ambitious team members. I opened my agency in 2020 after two decades as a State Farm executive. Today, our office includes seven team members and continues to grow. Were also active in the community, supporting organizations such as Grace of Grapevine, Violas House Dallas, and the Esperanza Project. We offer a strong benefits package, including a $100,000 life insurance policy, monthly health stipend, 401(k) with a 4% match, travel bonuses, quarterly incentives, and extensive training. Our agency ranks in the top 3% of State Farm agencies, and our culture is collaborative, high-performing, and focused on winning together. If youre ambitious, coachable, and excited about building a long-term career, this could be the right fit for you. ROLE DESCRIPTION: Jocelyn Hope - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member. Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team. RESPONSIBILITIES: Greet customers warmly in person and over the phone, directing them to the appropriate team members. Manage appointment scheduling and office communications. Assist in handling incoming inquiries and maintaining customer records. Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options. Provide excellent customer service and follow up on customers needs. Support the team with various administrative tasks and projects. QUALIFICATIONS: Previous experience in a receptionist or customer service role. Communication and interpersonal skills. Organizational and multitasking abilities. Comfortable with engaging in sales conversations. Basic computer skills, including Microsoft Office and CRM systems.

Keywords: Jocelyn Hope - State Farm Agent, Grapevine , Receptionist - State Farm Agent Team Member, Customer Service & Call Center , Grapevine, Texas