Assistant General Manager
Company: Krispy Kreme
Location: Grapevine
Posted on: April 3, 2021
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Job Description:
Assistant General Managers (AGMs) have a special role in making
sure every guest is fully satisfied not only with our doughnuts,
but with their overall experience in the shops. You will support
and inspire team members, along with helping them realize their
full potential. This role also helps in developing business skills
to potentially become a General Manager someday! On the Move Get
ready to get moving! This role will involve carrying and lifting
boxes, decorating and packing doughnuts, sweeping or mopping,
communicating with customers and fellow Krispy Kremers, filing
orders and using the phone. You might lift up to 75 pounds from
time to time. You'll need a driver's license too. What You Should
Have You love the idea of bringing joy to others. You have a high
school diploma or equivalent, you're experienced in sales, customer
service, and managing others, you can communicate with others well,
and you're friendly and approachable. If you've completed some
college, that would be ideal. What Will You Do? Guest Services AGMs
serve as a role model to team members and other Krispy Kremers.
They set the tone and create an environment for exceptional
customer service! You will know how to handle difficult situations
with customers and other matters in the shop in a professional and
humble way. We want all our customers to be happy with their
experience in every one of our shops! You'll also ensure all our
products are up to the highest standard- the Krispy Kreme standard.
You'll maintain shop organization, answer the phone, and
communicate with our Support Center teams when needed. You'll work
alongside the General Manager to achieve business plan objectives
and profitability, and you'll help lead sales, which can include
Hot Light times, retail sales, fundraising and suggestive selling.
Production/Equipment You'll discover ways to maximize efficiency in
daily doughnut-making, and you'll understand quality control
procedures and coordinate production schedules to meet guest
satisfaction. You'll get to know our equipment well by inspecting
it and finding any issues that need fixing. Safety and Sanitation
Make sure the shop is clean and safe! Shoes, floors, overall
cleanliness is always a top priority. People You'll help the
General Manager in recruiting, hiring, training, and all other
needs, and you'll supervise shifts and demonstrate leadership.
Accounting Assist the General Manager in managing income and
expense budgets (Accounts Payable/Receivable) and reporting sales
and other important information Position Information Company :
Krispy Kreme Date Posted : March 23, 2021 Location : 3605 Ira E.
Woods Avenue, Grapevine, US, TX, 76051
Keywords: Krispy Kreme, Grapevine , Assistant General Manager, Executive , Grapevine, Texas
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