Community Manager
Company: Bell Partners Inc
Location: Grapevine
Posted on: August 4, 2022
Job Description:
We Care. We Deliver. Our purpose is to create communities our
residents are proud to call home. We currently own or manage over
70,000 units in North America and continue to grow.Bell Partners,
https://bellpartnersinc.com/overview/ a national leader in
multi-family housing, our mission is to be the apartment company of
choice by creating value and honoring commitments to our residents,
partners, and associates.The Community Manager is responsible for
leading and directing all community operations. The position is
responsible for hiring, training, and continuously motivating
community staff members to provide exceptional service to residents
and maintain a high level of resident satisfaction. The Community
Manager is also responsible for partnership with the Regional
Manager regarding timely reporting of all financial and leasing
metrics, including forecasting and management of budget.Essential
Functions And Position Responsibilities
- Lead, direct, and control all facets of the community to ensure
quality services and a high degree of customer satisfaction by to
Bell standards and policies, while working within budgetary
guidelines,
- Recruit, hire, onboard, manage and provide performance feedback
to employees to ensure community performance and adequate staffing.
Motivate associates through recognition programs, training, and
team building. Ensure team meets BAL strategic drivers,
- Ensure property performance is maximized-this includes walking
the grounds to ensure product is show ready; walk all made ready
apartments to inspect and ensure ready for new resident,
- Tour visitors and guests (this includes prospects, owners,
investors, guests from corporate) to show amenities, apartments,
models, community, etc. (this may involve walking on hills and up
and down 3 flights of stairs),
- Conduct regular performance appraisals and address any
associate concerns or employee relations issues,
- Conduct daily meetings with leasing and maintenance staff,
- Ensure BAL strategic drivers are communicated to staff and
achieved,
- Evaluate unit prices in accordance with the market and budgeted
goals,
- Obtain bids for all contract services and oversee routine
capital projects; coordinate with Corporate Departments, as
necessary,
- Ensure that the onsite staff provides the highest level of
service to residents; respond appropriately to survey results,
- Ensure compliance with local, state, and federal
regulations,
- Additional duties as assigned. Education and Desired
Competencies
- BA/BS in business, sales, or related field preferred but not
required; relevant experience will be considered.
- 3+ years' experience in a property management role
preferred,
- Demonstrated history of successful supervisory experience,
- Must possess the ability to analyze and explain financial
reports,
- Must have strong working knowledge of property management
software and other necessary programs,
- Must have superior interpersonal skills; ability to get along
with diverse personalities; tactful; mature, flexible
- Must have strong time management skills and ability to
multi-task required,
- Must demonstrate support of Bell Core Values,
- Must demonstrate support of BAL strategic drivers,
- Must demonstrate ability to provide exceptional customer
service,
- Must be able to clearly communicate both orally and in
writing,
- Must be able to understand directives both orally and in
writing,
- Must present a professional image
- Must be resourceful and well-organized.Bell Partners is an
Equal Opportunity Employer, and as such, we recognize our
responsibility to embrace and promote Diversity, Equity, and
Inclusion (DEI) throughout all aspects and levels of our
organization including talent recruiting and retention, training,
workplace culture, and community engagement.Bell Partners, Inc.
("BPI" or the "Company") is an equal employment opportunity
employer. BPI's policy is not to discriminate against any applicant
or employee based on race, color, sex, religion, national origin,
age, disability, pregnancy, military/veteran status, marital
status, genetic information, gender identity, sexual orientation or
any other basis protected by applicable federal, state, or local
laws. BPI also prohibits harassment of applicants or employees
based on any of these protected categories. It is BPI's policy to
comply with all applicable state and federal laws respecting
consideration of unemployment status in making hiring
decisions.Note to Applicants: Smoking is prohibited in all indoor
areas of Bell Partners Inc. unless designated smoking areas have
been established by a particular location in accordance with
applicable state and local law.
Keywords: Bell Partners Inc, Grapevine , Community Manager, Executive , Grapevine, Texas
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