Commercial Lines Service Director DFW

Company: Criterion Executive Search, Inc.
Location: Dallas
Posted on: June 2, 2025

Job Description:

Commercial Lines Service Director DFWDFW , TX $125,000.00 - $150,000.00 / AnnualPosted: 5/20/25, 3:05 PM - Contact: Jodi BeckerDescriptionTop level agency in the DFW mid-cities area is looking for a Commercial Lines Service Director. This role is responsible for the commercial service department, leading a team of service and support staff to ensure the highest standards of client service, team performance, and operational efficiency.

Looking for a Leader with proven service management experience in a commercial insurance setting. Will lead and mentor the Service and Support staff and manage a small, select portfolio of key commercial accounts.

Responsibilities:
Oversee daily operations, assignments, and performance evaluations

Hire, onboard, and develop team members

Build and maintain efficient workflows

Manage remote and hybrid team members

Supervise outsourced resources

Collaborate with Sales/Marketing department to onboard new clients

Collaborate with Claims Manager to optimize claims handling workflows

Lead training initiatives


Requirements:
Proven service management experience in a commercial insurance setting

Strong leadership and mentorship capabilities, with a commitment to team success

Tech-forward mindset with a focus on technology-driven process improvements

Experience with remote team management

Knowledge of commercial insurance lines and client account management

Ability to build and optimize workflows that drive team performance


Competitive base salary plus bonus, great culture, hybrid work schedule
About Criterion Executive Search, Inc.For 44 years Criterion Executive Search has been recognized as one of the nation's leading executive staffing and recruiting firms. As one of Tampa, FL first recruiting & staffing agencies we have been privileged to work with leading companies throughout the state of Florida. Those same strategic partnerships have allowed us to perfect our personalized, life-cycle approach to placing the ideal candidates with their ideal companies.Our innovative individualized placement strategies allow us to match Insurance professionals with companies throughout the country, and beyond. Each of our job placement specialists has a minimum of two years in the recruiting industry and an average of nearly 15 years of experience. Each recruiter has their own, personal, and direct experiences within their specialization.You may expect complete confidentiality at all times during the hiring process; a key element to the success of our business. In today's age we understand that our client's privacy is of the utmost importance.Contact the Criterion Executive Search office to speak with a recruiter about this job now or find out more about other job placement opportunities.All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.2025 Criterion Executive Search. An Equal Opportunity Employer. Veteran Owned.Job Id Number : 11091
Staffing Industry : Insurance
Contact Jodi Becker in our Tampa, FL office for questions or to apply for the Commercial Lines Service Director DFW job today;
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Keywords: Criterion Executive Search, Inc., Grapevine , Commercial Lines Service Director DFW, Executive , Dallas, Texas