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Data Entry / Customer Service (Banking)

Company: Cyberthink, Inc
Location: Grapevine
Posted on: November 19, 2021

Job Description:

- Responsible for any one or more of the following: handling customer/client/contra calls, opening new accounts, updating existing accounts, customer correspondence, transfer of accounts, wired funds, foreign currency conversion, received/issued checks and stock certificates. - Requires previous customer service and data entry experience with a high degree of accuracy. - Must be articulate, have a pleasant telephone manner and excellent verbal and written skills. - Flexibility is a key aspect of this role and must be equally comfortable with direct client interaction as well as having the ability to network, research and resolve client operational issues.Job Requirements: - Work will include counting stock certificates, reviewing stock certificates and calling out to Transfer Agents for updated information. - Customer service skills/phone usage - Someone previously in customer service role. - General PC skills required including experience with Word, Excel and Outlook. - Ability to do navigate within the internal systems - Ability to work in fast paced/high volume environment.

Keywords: Cyberthink, Inc, Grapevine , Data Entry / Customer Service (Banking), Hospitality & Tourism , Grapevine, Texas

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