Old Hickory Host/Hostess
Company: Marriott International, Inc
Posted on: September 21, 2023
Job Category Food and Beverage & Culinary
Location Gaylord Texan Resort & Convention Center, 1501 Gaylord
Trail, Grapevine, Texas, United States VIEW ON MAP
Located Remotely? N
Position Type Non-Management
POSITION SUMMARY Greet guests and determine the number in their
party. Seat guests by finding a clean, available table; pulling out
chairs; placing clean/current menu in front of guest, etc. Guide
guests through the dining rooms and provide any needed assistance.
Move and arrange tables, chairs, and settings and organize seating
for groups with special needs. Ensure place settings are
appropriate and each guest has a napkin, clean silverware, and any
other item that is part of the standard place setting. Check menus
to ensure they are current, clean, plentiful, and wrinkle-free.
Maintain cleanliness of work areas throughout the day, practicing
clean-as-you-go procedures. Monitor dining rooms for seating
availability, service, safety, and well being of guests. Follow all
company and safety and security policies and procedures; report
accidents, injuries, and unsafe work conditions to manager; and
complete safety training and certifications. Ensure uniform and
personal appearance are clean and professional, maintain
confidentiality of proprietary information, and protect company
assets. Welcome and acknowledge all guests according to company
standards. Speak with others using clear and professional language,
and answer telephones using appropriate etiquette. Develop and
maintain positive working relationships with others, support team
to reach common goals, and listen and respond appropriately to the
concerns of other employees. Ensure adherence to quality
expectations and standards. Stand, sit, or walk for an extended
period of time. Move, lift, carry, push, pull, and place objects
weighing less than or equal to 10 pounds without assistance.
Perform other reasonable job duties as requested by Supervisors.
Marriott International is an equal opportunity employer. We believe
in hiring a diverse workforce and sustaining an inclusive,
people-first culture. We are committed to non-discrimination on any
protected basis, such as disability and veteran status, or any
other basis covered under applicable law. Marriott International
considers for employment qualified applicants with criminal
histories consistent with applicable federal, state, and local
Why have less when you can have MORE - all under one roof? Rooted
in our expertise and leadership in meetings and experiences,
Gaylord Hotels intentionally deliver environments, services and
programming that bring people together in an extraordinary way. The
heart of our brand are STARs, who are creative, entrepreneurial and
dedicated to providing thoughtful, big-hearted service to guests.
At Gaylord, we provide STARs with opportunities well beyond that of
a traditional hotel-offering you endless career opportunities, the
extras, and MORE. In joining Gaylord, you join a portfolio of
brands with Marriott International. Be where you can do your best
work, begin your purpose, belong to an amazing global team, and
become the best version of you.
Keywords: Marriott International, Inc, Grapevine , Old Hickory Host/Hostess, Hospitality & Tourism , Grapevine, Texas
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