GrapevineRecruiter Since 2001
the smart solution for Grapevine jobs

TX Restaurant EE-SL

Company: Wingstop
Location: Dallas
Posted on: August 21, 2019

Job Description:

A Shift Leader has the overall responsibility for directing the daily operations of a restaurant in the General Manager's absence. This position is critical to Wingstop Restaurants; ensuring compliance with company standards in all areas of operation, including product preparation, customer relations, inventory management, financial accountability, also ensures that the highest quality products and services are delivered to each customer and other duties as required or assigned by the General Manager.

Essential Duties and Responsibilities:

---Ensure that each Guest receives outstanding Guest Service by providing a Guest friendly environment which includes greeting and acknowledging every Guest, maintaining outstanding standards, solid product knowledge and all other components of Guest Service.

---Control shrinkage, waste, expenses, and payroll.

---Ensure appropriate cleanliness, sanitation, safety and staffing standards are maintained.

---Review restaurant trends and recommend and initiate changes for maximizing goals and objectives.

---Ensure compliance with all Company policies and procedures through regular restaurant management and staff meetings, walk-through and audits, etc.

---Open and/or close the Restaurant

---Assemble and package orders according to the Wingstop standard

---Assist all other positions when necessary

---Receive, inspect, and sign/pay for deliveries in the GM's absence

---Place orders with vendors when necessary

---Maintain a current Operations Manual, and follow all procedures

---Conduct a daily walk through and taste test of products at opening

---Make sure the time and temps are done every two hours

---Ensure that all products are fresh and prepared correctly

---Keep the flow of orders moving on time

---Keep the restaurant safe and clean for both the crewmember and the guest

---Handle guest issues in the GM's absence

---Assist in keeping kitchen clean throughout the shift

---Ensure that all crewmembers are health safety conscious at all times

---Promote the Wingstop Brand and uphold the mandatory operating requirements

---Keep the Wingstop philosophy alive for crewmembers and guests

---Support the other Brand Partners in your network

---Enforce the Wingstop uniform and jewelry policy

---Ability to thoroughly understand and follow instructions in how to use chemical cleaning products

---Any other responsibilities as assigned by General Manager.

Team Focus

---Brings problems to the attention of the supervisor; is willing to ask for help.

---Identifies and introduces new ideas and solutions to create efficiency in the operation.

---Represents the brand and department in a professional and polished manner at all times.

---Guest service mentality; has a genuine desire to serve the customer.

---Strong verbal communication and listening skills.

---Maintains a calm, tactful demeanor when dealing with difficult situations.

---Manages multiple projects and timelines with a sense of urgency and follow through.

---Well organized and detail oriented.

---Experience must include business planning, with direct responsibility for operational and financial results. Must have demonstrated expertise in identifying areas for improvement and establish and implement procedures and performance standards to increase profitability.

---Ability to teach others to understand the financial impact of operational decisions, and help to establish and implement performance measurements and procedures to reach goals.

---Consultative and coaching approach; tolerant of others' viewpoints. Ability to use persuasion and negotiation and other communication principles to influence results.

---Strong problem-solving skills; desire to accept a leadership role, and remain tactful while approaching conflict management.

---Ability to remain composed and rational in adverse or confrontational situations. Must be able to deal with complex factors, adapt existing methods, make and influence decisions guided by established policies and procedures.

---Ongoing learner; exhibits insatiable curiosity and an interest in self improvement



  • Regular and predictable attendance
  • Must be 18 years or older

Keywords: Wingstop, Grapevine , TX Restaurant EE-SL, Hospitality & Tourism , Dallas, Texas

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Hospitality & Tourism Jobs


Crewmembers - Cooks, Cashiers and Customer Service
Description: Overview Our Hourly Crewmembers understand that our concept is simple and unique we only have ONE LOVE-- quality chicken finger meals At Raising Cane's-- you get an exceptionally high quality product (more...)
Company: Raising Cane's
Location: Denton
Posted on: 09/17/2019

Director Of Catering
Description: Location: US-TX-Dallas of Openings: 1Category: CateringPosition Type: Regular Full-TimeFLSA Status: ExemptAbout Us br br Our uptown Dallas hotel blends sophisticated, modern luxury with a rich history (more...)
Company: The Stoneleigh Dallas
Location: Dallas
Posted on: 09/17/2019

Tax Professional
Description: br Tax Professional br Seeking experienced seasonal Tax Preparers eager to serve clients with diverse tax needs, generate business growth, and advance their tax knowledge. br We offer competitive (more...)
Company: H&R BLOCK
Location: Crowley
Posted on: 09/17/2019


Operations Specialist - S
Description: JOB SUMMARY br br The Operations Specialists - Seasonalis responsible for non-systems duties such as delivering supplies/materials to offices, basic maintenance repairs and assisting with annual set (more...)
Company: H&R BLOCK
Location: Dallas
Posted on: 09/17/2019

Front End Leader
Description: Description We are genuine in our belief that sports make people better and so are you Immerse yourself in a workplace that loves to be active and lives the brand. Associates joining our team have an (more...)
Company: DICK'S Sporting Goods
Location: Mesquite
Posted on: 09/17/2019

Sales and Customer Service
Description: Mommy Jobs Online agents on the Sales Customer Service Program will offer customer service by taking inbound calls and emails from customers with inquiries about issues, new promotions and registration. (more...)
Company: Mommy Jobs Online
Location: Carrollton
Posted on: 09/17/2019

Seasonal Stock Associate, Outlet
Description: Crate and Barrel is America's leading home specialty retailer, world-renowned for design, value and customer service. Our award-winning, architectural stores are crisp, clean, light, and filled with unique, (more...)
Company: Crate & Barrel
Location: Hutchins
Posted on: 09/16/2019

Customer Service Associate
Description: Position Summary...What you'll do...Want to make a lot of people s day Our Customer Service Associates are the heart of our front end. You play a major role in how our members feel in the club and when (more...)
Company: Sam's Club
Location: Plano
Posted on: 09/17/2019

Assistant General Manager-Springhill Suites by Marriott
Description: Texas Western Hospitality and managing partner Western International own and operate over thirty hotels, ranging from select service and full service to extended stays. We build and manage only the best (more...)
Company: Springhill Suites - Dallas Downtown West End, TX
Location: Dallas
Posted on: 09/16/2019

ADULT BEVERAGE ENGAGEMENT SPECIALIST
Description: of Openings1 br Overview br ul br li The associate is responsible for completing in-store alcohol beverage and food demonstrations. br li Acquires and maintains knowledge of products represented. (more...)
Company: Crossmark, Inc.
Location: Grapevine
Posted on: 09/17/2019

Log In or Create An Account

Get the latest Texas jobs by following @recnetTX on Twitter!

Grapevine RSS job feeds