Senior Revenue Optimization Product Associate - Payments - Senior Associate
Company: JPMorgan Chase & Co.
Location: Plano
Posted on: April 1, 2026
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Job Description:
Description Unleash your expertise in product development and
optimization by leveraging user research, analyzing metrics, and
collaborating across one of the world’s most innovative financial
organizations. As a Senior Product Associate in Revenue
optimization, you contribute to the team by leveraging your
expertise in product development and optimization to make a
significant impact, supported by user research and customer
feedback to fuel the creation of innovative products and
continuously improve existing offerings. Collaborate closely with
cross-functional teams and play a crucial role in shaping the
future of our products and ongoing success. Job responsibilities
Partners with the Product Manager to identify new product
opportunities that reflect the needs of our customers and the
market through user research and discovery Considers and plans for
upstream and downstream implications of new product features on the
overall product experience Supports the collection of user
research, journey mapping, and market analysis to inform the
strategic product roadmap and provide insight on potential product
features that provide value to customers Analyzes, tracks, and
evaluates product metrics including work to time, cost, and quality
targets across the product development life cycle Writes the
requirements, epics, and user stories to support product
development Collaborate with internal stakeholders to identify and
develop new product billing opportunities that align with customer
needs and market trends through comprehensive user research and
discovery. Assess and plan for the internal and external impacts of
new product features on the overall product experience. Support the
collection and analysis of user research, journey mapping, and
market insights to inform the strategic product roadmap and
identify valuable product features for customers. Analyze, track,
and evaluate product metrics, ensuring alignment with time, cost,
and quality targets throughout the product development lifecycle.
Develop detailed requirements, epics, and user stories to guide
product development. Take end-to-end responsibility for assigned
deliverables, including presenting findings to senior leadership;
Lead individual efforts in tactical and strategic billing
enhancements and implementations; Develop and manage billing and
revenue analytics to ensure accurate and comprehensive billing of
products and services. Required qualifications, capabilities, and
skills 3 years of experience or equivalent expertise in product
management or a relevant domain area Proficient knowledge of the
product development life cycle Experience in product life cycle
activities including discovery and requirements definition
Developing knowledge of data analytics and data literacy In-depth
knowledge of the Merchant Acquiring industry, operating principles,
and procedures. Confidence in engaging and presenting to C-Level
executives (written and verbal). Extensive experience in analytical
research related to problem-solving. Proven track record of
successfully managing cross-functional projects from initiation to
completion. Ability to quickly learn and adapt to new topics, ask
insightful questions, and present findings clearly in a fast-paced
environment. Advanced proficiency with MS Office Suite with a high
emphasis in PowerPoint, Excel and other business-related database
program. Preferred qualifications, capabilities, and skills
Bachelor’s degree in Business Administration, Accounting, Finance,
or a related field preferred, with 5 years of experience in the
Merchant Services Industry. Analytical approach to problem-solving,
with the ability to assess technical landscapes, recognize patterns
and opportunities, and propose creative solutions. Contribute to
business cases for proposed solutions, work with deadlines, and
adapt to unexpected demands. Understanding of legal and regulatory
parameters related to billing, with a strong commitment to
maintaining a robust controls environment. Identify revenue
opportunities, key risks, and mitigants to those risks.
Keywords: JPMorgan Chase & Co., Grapevine , Senior Revenue Optimization Product Associate - Payments - Senior Associate, IT / Software / Systems , Plano, Texas
