Experience Design Vice President
Company: JPMorganChase
Location: Plano
Posted on: April 3, 2026
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Job Description:
Description Shape the future of user experience with strategic
design initiatives that blend business needs and user insights.
Your expertise in experience strategy and inclusive design will
ensure that our offerings are not only visually appealing but also
accessible and user-friendly, enhancing the overall customer
experience. In addition to strong UX capabilities, we are looking
for someone with a strong UI focus and visual design excellence. As
an Experience Design Vice President in Home Lending, you will play
a pivotal role in shaping the user experience across our products
and services. Leveraging your deep knowledge of design and research
practices to lead strategically important initiatives and develop
innovative solutions that align with business requirements and user
needs. As a subject matter expert, collaborate with
cross-functional teams, guide, and mentor junior designers, and
foster a culture of inclusivity and accessibility. Job
responsibilities Develop and execute design/research strategies for
complex projects and ensure alignment with business objectives and
user needs across multiple product areas Diagram service flows and
product features, design wireframes, and prototype interactions for
key touchpoints as you lead end-to-end design initiatives within a
specific domain. Role-model the adoption of inclusive design
practices and accessibility guidelines, mentor junior designers and
foster a culture of diversity and inclusion Collaborate with
cross-functional teams to integrate user experience design into the
product development processes and ensure seamless and
customer-centric solutions Analyze market trends, gather feedback
from user research, and learn from data insights to inform design
decisions and optimize user experiences across various platforms
and channels Align visual design approach for products. Required
qualifications, capabilities, and skills 5 years of experience or
equivalent expertise in user experience design or similar roles
Demonstrated ability to create visual representations of user
journeys, such as storyboarding, wireframes, and prototypes
Demonstrated experience in inclusive design and accessibility
guidelines, with the ability to incorporate diverse perspectives
and abilities into design solutions Proven ability to develop
experiences that meet or exceed the initial proposal of a product
or experience, including the development of transformational
innovation strategies and the creation of 'north star'
representations to drive customer-centric decision-making Advanced
technical literacy, including an advanced understanding of
client-side technologies, APIs, microservices, and the components
of the technology stack, as well as their impact on user experience
Expert-level proficiency in Figma is required. Proven experience in
responsive design and system-based design principles Preferred
qualifications, capabilities, and skills Design leadership or
managerial experience AI knowledge and/or Vibe Coding experience is
a plus
Keywords: JPMorganChase, Grapevine , Experience Design Vice President, IT / Software / Systems , Plano, Texas
