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Director of People

Company: T-Mobile | Amtel, LLC
Location: Grapevine
Posted on: September 14, 2020

Job Description:

Job category:

Corporate

Job link:

Position Title Director of People (HR / Training / Communications)

Employment Type Full Time - Exempt (Salary)

Reports To President/COO

Location Corporate Office (Grapevine, Tx.)

Position Purpose

Essential Functions The Director of People plays an important role in ensuring the culture of the organization is evident enterprise wide. The Director of People provides executive-level leadership and guidance to the organization’s HR operations. The Director of People is responsible for setting, enforcing, and evaluating legally compliant human resources policies, procedures, and best practices, and identifying and implementing long-range strategic talent management goals. The Director of People will act as a strategic and tactical People business partner, providing counsel, developing roadmaps and executing on all people and culture related initiatives. They will drive all cultural initiatives, performance management, talent acquisition, engagement and retention, learning and career development, and workforce planning. You will also provide strategic counsel to our sales and operations team on Amtel’s Total Rewards- including benefits, payroll and compensation, People Systems and Operations aspects related to People.

Program Management Responsibilities:

• Drives and upholds Amtel’s culture and strategic initiatives

• Participates in business planning and strategic direction with executives of each business unit including organizational structure; recruiting and diversity strategies; retention; exit strategies related to store closures; ramifications of organization expansion, reduction or change, etc.

• Balances a professional partnership with functional area management while being accountable to execute day-to-day HR activities as a member of the Corporate Human Resources team

• Provide HR leadership and counsel on matters involving people and change/cultural management

• Experience overseeing change management and acquisitions, as well as overseeing all company-wide communication strategies

• Direct short and long-term program departmental planning and development which includes but is not limited to resource allocation and budget ownership

• Cultivating an environment of readiness and alertness

• Maintaining an awareness of company risks and threats

• Overseeing media relations

• Overseeing budget & Finance of all related departments

• Ensuring quality control of all information released

• Identify best practices for accountability and appropriate reporting metrics that support goals and objectives

• Implement and coordinate effective human resource management systems, processes and standards in accordance with business strategies and in accordance with federal, state, local regulatory requirements and the servicing strategy

• Provides counsel in employee relations issues and partners with corporate legal when necessary

• Lead or sponsor cross-functional projects which address continuous improvement of operational processes

• Ensure strong stakeholder management and a world class customer service mentality

• Conduct performance appraisals, hiring, coaching and counseling, career development conversations and disciplinary actions of corporate office associates

• Implement new programs and strategic initiatives across HR for areas in scope Lead the embedding of the corporate vision and mission into the enterprise wide HR practice

Knowledge and Skills

• Extensive HR experience inclusive of leadership roles and corporate experience

• Previous experience with the transformation of traditional HR

• Extensive human capital and cultural transformation experience with a proven ability to demonstrate measurable results through the use of analytics and metrics

• Visionary leader with proven ability to create and implement HR strategies while simultaneously executing HR activities

• Exhibit strong integrity and loyalty to corporate vision & mission

• Must display an entrepreneurial spirit and be comfortable with ambiguity

• Exceptional interpersonal skills and must have political & business savvy

• Proven experience in change management within a highly complex environment with multiple, geographically disbursed locations

• Strong managerial, interpersonal, organizational, analytical, decision making, problem solving, negotiation and verbal and written communication skills

• Extensive working knowledge/experience of federal and state employment laws is desired

• Ability to manage expectations, processes and multiple projects simultaneously

• Must be able to communicate effectively and constructively in writing and verbally with all levels of employees

• Must be able to use judgment and diplomacy in interfacing with all levels of employees

• Execute organization initiatives related to human resource

o Employee Retention

o Communications

This position operates in a retail store setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Requires recognizing, identifying and using products and necessary reports. Occasional travel may be required for training purposes.

Physical Demands:

This position requires the ability to lift files, boxes up to 25lbs, open filing cabinets, bend, stoop, reach, twist, lift, pull, move around the store frequently engaging with customers for long periods. Extensive local market travel and occasional overnight is required. Must have the ability to drive and/or fly.

Position Type/Expected Hours of Work:

This is a full-time position (40+ hours). Days of the week may vary. Must be available to work nights, holidays and weekends.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

EEO Statement:

Amtel LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity/ expression, veteran status, genetics or any other status or characteristic protected by federal, state or local law.

Qualifications

• Bachelor’s Degree or equivalent training/management work experience required

• Proven track record of high performance in relation to motivating a high performing teams

• Proven business acumen, retail math, problem solving, & decision-making skills

• Ability to consistently communicate both written and verbal

• Ability to handle multiple tasks concurrently

• Knowledge of cellular/pcs/advanced wireless communication preferred

• Deliver results and demonstrate exceptional interpersonal skills

• Expert level interpersonal skills

• Strong background in training, coaching and developing employees, along with an undeniable talent for motivating your sales team to greater heights

I have read and understand this position description and certify that I have the ability to perform the essential functions as outlined.

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Keywords: T-Mobile | Amtel, LLC, Grapevine , Director of People, Other , Grapevine, Texas

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