Collections Lead
Company: Waterlogic USA
Location: Grapevine
Posted on: January 15, 2021
|
|
Job Description:
Overview: COMPANY OVERVIEW:Waterlogic Americas is a global
designer, manufacturer, distributor and service provider of
drinking water systems, offering a cost-effective, environmentally
friendly alternative to traditional bottled water, utilizing the
most advanced water purification technology available. Founded in
1992, Waterlogic is the leading bottleless water cooler service
provider in the nation with over 40 sales and service locations
throughout North America.POSITION SUMMARY: Lead the collections
team at escalating and resolving collections issues. Manages
relationships with customers to ensure timely payment on account
balances. Acts as a liaison between the customer and Waterlogic to
facilitate resolution of issues causing payment
delays.Responsibilities: RESPONSIBILITIES:* Deescalate issues and
disputes internally and externally* Able to complete tasks and lead
team in fast paced environment* Independently lead team meetings
with customers and sales* Completion of projects in a timely manner
as outlined* Participate in data maintenance and projects as
needed* Set and monitor monthly KPI's* Provide weekly updates to
Manager* Trains team members on daily tasks* Monitor and ensure
goals are met* Partner with Management to improve collections*
Responsible for monitoring, managing and maintaining assigned
accounts* Accountable for reducing delinquency of assigned
accounts* Establish and maintain strong customer relationships*
Make collection calls and send correspondence in a fast paced,
goal-oriented collections department* Initiate repossession
proceedings or disconnect service* Full cycle AR (Quote to Cash)
experience a plus* Provide excellent customer service regarding
collection issues, request customer refunds, request and review
account adjustments, resolve client discrepancies and short
paymentsQualifications: QUALIFICATIONS:* 5+ years of collections
experience including interaction with a large customer base* 3-5
years of leadership experience* Experience of managing a team (5+)*
Knowledge of Billing and Collections procedures* Accounts
Receivable knowledge/experience* Strong attention to detail, goal
oriented* Excellent written and verbal communication abilities*
Ability to prioritize and manage multiple responsibilities* ERP and
Microsoft (Outlook, Excel, Word) experience* Billtrust experience a
plus* Ability to work independently and to adapt to a changing
environment* Self-disciplined and capable of identifying and
completing critical tasks independently and with a sense of
urgency* Patience and ability to manage stress* Trustworthy and
dependable, must be in office during designated hours*
Problem-solving skillsWE OFFER:* Competitive wages plus bonus
opportunity* Medical, vision, and dental insurance* Short- and
long-term, supplemental, and company-paid life insurance* 401(k)
retirement savings plan* Tuition reimbursement* Employee discounts
on products and servicesWaterlogic Americas is an equal employment
opportunity employer. Waterlogic Americas does not discriminate
against any applicant or employee based on race, color, religion,
national origin, gender, age, sexual orientation, gender identity
or expression, marital status, mental or physical disability, and
genetic information, or any other basis protected by applicable
law. Waterlogic Americas also prohibits harassment of applicants or
employees based on any of these protected categories.
Keywords: Waterlogic USA, Grapevine , Collections Lead, Other , Grapevine, Texas
Click
here to apply!
|
Didn't find what you're looking for? Search again!
Other Other JobsRadiologic Tech Description: JOB SUMMARY The Radiologic Technologist, under general supervision of a Radiologist, performs radiology procedures on ambulatory and hospital patients as requested by a physician or other licensed provider (more...) Company: Baylor Scott & White Health Location: Grapevine Posted on: 01/26/2021 Multimodality Tech Description: Under general supervision of a Radiologist, the Multimodality Technologist performs multimodality procedures on ambulatory and hospital patients in a physician office, clinic, or hospital setting as (more...) Company: Baylor Scott & White Health Location: Rowlett Posted on: 01/26/2021 Mathematics Private Tutoring Jobs Euless Description: Company We are looking for students, professionals, retirees or anyone with a passion to share, to join the largest community of teachers worldwide If you have free time and want to share your knowledge, (more...) Company: Superprof Location: Euless Posted on: 01/26/2021 Manufacturing Team Member VI Description: Location: US-TX-MansfieldAddress: 1250 Heritage PkwyID: 2020-4007Overview br br Since 1857 Klein Tools, a family-owned and operated company, has been designing, developing and manufacturing premium-quality, (more...) Company: Klein Tools Location: Mansfield Posted on: 01/26/2021 Arithmetic Private Tutoring Jobs Haltom City Description: Company We are looking for students, professionals, retirees or anyone with a passion to share, to join the largest community of teachers worldwide If you have free time and want to share your knowledge, (more...) Company: Superprof Location: Haltom City Posted on: 01/26/2021 Guitar Private Tutoring Jobs Haltom City Description: Company We are looking for students, professionals, retirees or anyone with a passion to share, to join the largest community of teachers worldwide If you have free time and want to share your knowledge, (more...) Company: Superprof Location: Haltom City Posted on: 01/26/2021 Radiologic Tech Description: JOB SUMMARY br br The Radiologic Technologist, under general supervision of a Radiologist, performs radiology procedures on ambulatory and hospital patients as requested by a physician or other licensed (more...) Company: Baylor Scott & White Health Location: Grapevine Posted on: 01/26/2021 Full Time SLP - Fort Worth/Mansfield, TX area Description: Job Description Soliant is hiring a new contract school SLP to provide Company: Soliant Location: Mansfield Posted on: 01/26/2021 Team Member Description: Firehouse Subs is looking for a Customer Company: Firehouse Subs - Keller Location: Euless Posted on: 01/26/2021 Part Time Night Trash Collector - Wylie - Truck Required - Start Now! Description: Valet Living is currently hiring for Part Time Night Trash Collectors in your local area. This is a great paying, part time night job. Feel the freedom of working outdoors, on your own, in a stress-free (more...) Company: VALET LIVING Location: Wylie Posted on: 01/26/2021 |