Guest Services Attendant
Company: Whoa Zone
Posted on: May 3, 2021
Responsible for the safe and
efficient operation of the waterpark experiences while delivering
exemplary guest service.
Responsible for operating experiences, which includes the
following: Welcome and greet guests, provide orientation
information, safety instructions and ensure ADA compliance, assist
guests with special access, evacuate the experience in the case of
a shut down.
Usage of Point of Sale system, while practicing proper cash
handling procedures and ensuring the accuracy of funds.
Engaging guests by asking open ended questions to identify the
guests' need to help them maximize their experience.
Processing transactions for the sales of experience tickets,
checking guests in, equipment rentals, and other
food and beverage and merchandise sales and returns; Wrapping and
bagging merchandise, handing out purchased food.
and retrieving merchandise and supplies.
Properly issues and receives back equipment rental items. Conduct
daily inventory of all items available for rental.
Identifies and communicates any equipment rental items that need
repair and/or are no longer usable.
Quickly reporting any safety concerns to management.
Maintain a clean and safe work environment. Constantly monitor
immediate area and surroundings for trash and debris and assist in
its removal as needed.
Performing other duties as assigned.
Must be energetic, self-motivated, and have a positive
Must be able to work in a fast pace environment and move equipment
pertaining to the experiences.
Must be able to meet physical demands, including ability to stand
for prolonged periods of time (2+ hours at a time).
Must be able to lift at least 50 lbs.
Must be able to work outdoors in hot, cold, and humid
Must be able to work in an environment with loud
Must be able to read, write, communicate, and follow safety
instructions and procedures. Required to follow an operations
Ability to be flexible with work schedule, including nights,
weekends, and holidays.
Strong Customer Service orientation.
WhoaZone is an equal opportunity employer.
Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions.
Keywords: Whoa Zone, Grapevine , Guest Services Attendant, Other , Grapevine, Texas
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