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Experienced Service Associate

Company: Sewell Corporation
Location: Grapevine
Posted on: May 31, 2021

Job Description:

Assistant Service Manager (ASM), Sewell Automotive Companies

Overview:

Building relationships, not selling cars and trucks, is our first priority, and it has been for more than a century. "Customers for Life" - That is our aim. The secret is in how we treat others, and each other. Sewell is still the family-owned business it always has been. Our service can be experienced at 17 dealerships in Dallas, Fort Worth, Grapevine, Houston, Austin, San Antonio and Sugar Land.

Sewell Automotive Companies offer opportunities with the following brands:

Audi BMW Buick Cadillac GMC Infiniti Jaguar Land Rover Lexus

Mercedes-Benz Subaru

Responsibilities:

* -Demonstrate a "servant's heart" by creating unique and personalized experiences * -Professional follow-up with current and future customers * -Represent Sewell in a professional and caring manner inside and outside of the workplace * -Manage, organize and track all customer service concerns * -Communicate service needs to the customer based upon the technician's diagnosis * -Create a continuous working knowledge on all manufacturer vehicles and updates * -Achievement of critical service goals and customer satisfaction goals

Requirements:

* -Bachelor's degree required * -Minimum of 2+ years in sales * -Must be organized and detail oriented * -Proficiency in all Microsoft Office products * -Strong written and verbal communication skills * -Luxury retail experience preferred * -Experience in a fast-paced environment * -Must be able to work evenings, weekends, and holidays * -Self-motivated * -Enjoys a competitive and assertive work environment

Benefits:

* -A starting guarantee * -Continuous education opportunities * -World-class training and associate development * -401(k) with a company match starting on day one * -Medical, dental, and vision insurance * -Tuition reimbursement for qualifying associates * -Company paid short-term disability * -Life insurance and long-term disability options

Sewell Automotive Companies maintains a strong policy of equal employment opportunities for all associates ad applicants of employment. We hire, train, promote and compensate associates on the basis of personal and professional competence and potential for advancement without regard for race, color, religion, sex, national origin, age over 40, marital status, disability or citizenship as well as other classifications protected by applicable federal, state or local laws. EOE

Keywords: Sewell Corporation, Grapevine , Experienced Service Associate, Other , Grapevine, Texas

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