PURPOSE OF POSITIONThe Technician's primary goal is to ensure an
extraordinary client experience while creating client advocates.
The Technician position will also be responsible for diagnosing and
repairing client and dealership vehicles with integrity and ethics,
and also maintaining a positive relationship with clients who
return with unsatisfactory work in accordance with dealership
policies and standards.
ESSENTIAL DUTIES AND RESPONSIBILITIES
This job will include the following however other duties may be
assigned.Must be able to drive and operate vehicleExamines vehicle,
diagnoses and, if needed discusses with the Shop Foreman, or ASM as
to the nature and extent of damage or malfunctionCommunicates
additional service requests to the ASM for communication to
clientPlans work procedure in cooperation with the Shop
ForemanProvides labor time estimates to the ASMMonitors repair time
and updates ASM on status often for client vehicles left for
service, and for waiting clientsMaintains strict adherence to
dealership policy on client vehicle care and operationCompletes
story, or documentation for client repairsKnows and understands
dealership computer systemAssists Technician TraineesWears approved
safety glasses when in designated safety areasKeeps work area clean
and tidy Attends company and factory trainingKeeps current with
factory technical bulletinsUnderstands and follows Federal, State
and local regulations such as disposal of hazardous wastesKnows and
understands the Avondale Privacy and Information Security Policy,
and adhere to its requirementsAttends weekly department
JOB REQUIREMENTSThe requirements listed below are representative
of the knowledge, skill, and/or ability required. Reasonable
accommodations may be made to enable individuals with disabilities
to perform the essential functions. This job requires "people"
skills and a genuine desire to service the client. A positive
attitude and willingness to be a team member are essential to this
EDUCATION and/or EXPERIENCEHigh school diploma or general
education degree (GED); and minimum one year
CERTIFICATES, LICENSES, REGISTRATIONS
Operator's Driver's License; State Inspection License.
The physical demands described here are representative of those
that must be met by an employee to successfully perform the
essential functions of this job. Reasonable accommodations may be
made to enable individuals with disabilities to perform the
essential functions. While performing the duties of this job, the
employee is regularly required to talk or hear.
The employee frequently is required to stand, walk, and reach
with hands and arms. The employee is occasionally required to
utilize manual dexterity as well as stoop, kneel, crouch, or crawl.
The employee frequently is required to taste or smell. The employee
is occasionally required to sit. The employee must regularly lift
and/or move up to 100 pounds and frequently lift and/or move more
than 100 pounds. Specific vision abilities required by this job
include close vision, distance vision, color vision, peripheral
vision, depth perception, and ability to adjust focus.