Retail Manager 3

Company: Sodexo
Location: Grapevine
Posted on: October 4, 2021

Job Description:

Unit Description:

Sodexo is seeking a Retail Manager 3 for TCU located in Fort Worth, TX.

This position will manage retail volume in the Kings Family Commons Building which consists or four units.  One of the units is an allergen free location with service to students with medically diagnosed allergies.  This person will be the lead contact with the university and students in understanding specific meals needed by the students with allergies.  The candidate must have culinary experience.  The candidate will be in leadership role of an entry level manager for the unit, and will manage up to 75 hourly, union employees.  The successful candidate will have a flexible schedule and able to work weekends and evenings as needed.

Is this opportunity right for you?

At Sodexo, you will find the ingredients for a great career in food service management specializing in Retail Management. With benefits including schedules that encourage work-life balance and continuing education opportunities, you’ll enjoy an improved quality of life that’s unique in the hospitality industry.

Are you the experienced retail manager we’re seeking?

We are looking for candidates who will manage:

• frontline staff;
• cash handing process;
• department HACCP and safety programs for regulatory compliance;
• frontline training programs;
• opening and closing the operation; and
• daily operation standards.

The ideal candidate will have the following:

• Strong leadership and communication skills
• Proven client relationship skills
• Successful customer service skills

Working for Sodexo:

How far will your ambition, talent and dedication take you? Sodexo fosters a culture committed to the growth of individuals through continuous learning, mentoring and other career growth opportunities, along with the performance of organizations. We believe it is important for our work to be meaningful to all who contribute to it, and we remain faithful to our mission, our core values and the ethical principles that have guided us since 1966. We support these values and help them thrive in each employee.

We strive to make working for Sodexo a genuinely great experience with benefits to promote your professional, personal and financial well-being, and to improve your Quality of Life now and into the future. Our experiences with our over 50 million customers each and every day enable us to develop Quality of Life services that reinforce the well-being of individuals, improving their effectiveness and helping companies and organizations to improve performance … every day. 

Responsible for food quality & customer service in an operation that may have branded concepts or other retail offerings. Directs the work of hourly and supervisory food service workers, as well as other managers.
Key Duties
- Ensures there is a zero harm mindset for ourselves, our customers, our food & employees.
- Directs daily operations of food quality & customer service in a retail food operation that may include branded concepts ensuring that employees have appropriate equipment, supplies and resources.
- Manages cash handling protocols & control procedures according to Sodexo policies.
- Maintains client satisfaction for food quality & customer service.
- Accountable for the execution of service quality by maintaining the highest level of delivery.
- Supervises day-to-day work activities of food service workers, supervisors & managers. 

Basic Education Requirement - Associate's Degree or equivalent experience
Basic Management Experience - 2 years
Basic Functional Experience – 1 year of work experience in concessions, retail sales, or store operations

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.

Keywords: Sodexo, Grapevine , Retail Manager 3, Other , Grapevine, Texas