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Centralized Scheduler - Call Center - Grapevine

Company: Baylor Scott & White Institute for Rehabilitation
Location: Grapevine
Posted on: July 31, 2022

Job Description:

Overview:Baylor Scott & White Institute for Rehabilitation - Outpatient Grapevine Clinic Address: 1643 Lancaster Dr. Suite 100 Grapevine, TX 76051Centralized Scheduler - Full TimeMonday to Friday - 8 hours a dayShifts will rotate, clinic is open 7 a.m. - 7 p.m. M-F Centralized scheduling department is a high demand department where we schedule referrals for all 100+ BSWIR OP clinics. Call Center Experience Preferred Select Medical/Baylor Scott & White Institute for Rehabilitation complies with state and federal wage and hour laws. Compensation depends upon candidate s years of experience and internal equity. This is an entry level position, starting pay is $17.00 an hour based off of experience.Responsibilities:On a daily basis you will be responsible for:Answering incoming rollover calls from clinicsCalling referrals received from provider sourcesOverall high call volume and returning patient s voicemailsWorking out EPIC, Therapy source and other sites to obtain and call referralsTeam of 11 SchedulersQualifications:Minimum QualificationsHigh School Diploma or equivalent requiredPreferred QualificationsCourses in bookkeeping and accounting OR work experience in a healthcare or related setting.One to two years medical billing and administrative experience preferred.Interpersonal skills necessary to communicate and relate ideas effectively with staff members, supportive personnel, management staff, third party payers, patients, and physicians.Must have strong skills in computer equipment and software, detailed documentation, problem-solving and excellent customer service.Additional Data:Select Medical is committed to having a workforce that reflects diversity at all levels and is an equal opportunity employer. Qualified applicants are considered for employment, and employees are treated during employment without regard to race, color, religion, national origin, citizenship, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other characteristic protected under applicable law.

Keywords: Baylor Scott & White Institute for Rehabilitation, Grapevine , Centralized Scheduler - Call Center - Grapevine, Other , Grapevine, Texas

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