EDI Purchase Order Specialist

Company: Liberty Software
Location: Grapevine
Posted on: May 26, 2023

Job Description:

Liberty Software is seeking a customer service champion to partner with existing pharmacy clients to solve problems and build relationships as an EDI Purchase Order Specialist. This individual will act as the primary point of contact regarding initial setup and technical issues within Liberty Software's Purchase Order functionality submitting to pharmacy's drug wholesalers through Electronic Data Interchange (EDI).Liberty Software takes great pride in being set apart for its client relations and support and expects its EDI Support Specialist to strive for stellar service and continuous improvement in every interaction.Job Responsibilities Include:Operate as primary contact for pharmacy clients for EDI-related questions and issues, troubleshooting and recommending solutions as appropriateAssist in setup and maintenance of interfaces for EDI transactionsProvide front-line support for internal departments to assist with EDI questions, including Implementation and Business DevelopmentPartner with Pharmacy Wholesalers' EDI support teams to resolve client issuesProvide web-based training of Liberty's pharmacy software as neededBecome an expert on Liberty's software in order to answer questions and guide clients in best practices for their specific needsAssist in other areas when neededQualifications:At least three years of experience in technical support and EDI dataWorking knowledge of EDI formats and internet functionsExcellent listening, critical thinking, and problems solving skillsStrong interpersonal skills and able to interpret IT terminology to end usersProfessional and friendly demeanor is a mustDemonstrated ability to communicate, present, train, and effectively assist in decisions at all levels of client organizationsCertified pharmacy technician (CPhT) certification a plusLiberty Software offers a comprehensive benefits package starting on a team member's first day:100% paid medical and life Insurance for team members, with option to add dental and vision insurance coverage at no costOption to enroll immediate family members available with Liberty contributing 50% of monthly premiumFully vested 401K matching on a pre- or post-tax basisLiberty-paid HSA contributions every paycheckGenerous PTO plan and paid holidaysAnnual tuition reimbursement program and professional certification courses availableAdoption expense reimbursement programDependent Care FSA availability providing tax savings for qualifying child care expensesCounseling resources (including mental health, financial planning, etc.) freely available to all team members and dependents through Optum EAPFully-stocked breakroom...and much more! Learn more about Liberty Software at www.libertysoftware.com#ZR #ID1

Keywords: Liberty Software, Grapevine , EDI Purchase Order Specialist, Other , Grapevine, Texas