GrapevineRecruiter Since 2001
the smart solution for Grapevine jobs

Customer Service Representative II

Company: XPO Logistics
Location: Grapevine
Posted on: February 17, 2021

Job Description:



Delivering a world-class customer service experience.At XPO Logistics, exceptional customer service is at the heart of our success. As the Customer Service Representative II, you will ensure that we deliver on our promise of outstanding service. You'll work with customers, business partners and drivers to make sure we are meeting our commitments and delighting our clients at every step of the experience. As a part of the XPO team, you'll have a starring role in helping us continue to provide daily freight solutions for our global customers. Pay, benefits and more. We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability and more. What you'll do on a typical day:

  • Assist customers and business partners via telephone and email
  • Handle customer complaints in a calm, professional manner
  • Diagnose, assess and resolve problems or issues
  • Monitor progress of delivery routes
  • Scan haul-away pods and verify stamps
  • Process changes or cancellations to delivery orders What you need to succeed at XPO: At a minimum, you'll need:
    • 1 year of experience in a customer service role
    • Experience with Microsoft Office and other business-related applications It'd be great if you also have:
      • High school diploma or equivalent
      • Experience in a call center environment
      • Bilingual English/Spanish
      • Strong customer service skills with the drive to resolve issues
      • Excellent organizational skills
      • The ability to thrive under pressure while delivering solutions that exceed customer expectations Be part of something big. XPO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team - energetic, innovative people of all experience levels and talents who make XPO a great place to work. We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status. XPO adheres to CDC, OSHA and state and local requirements regarding COVID safety. All employees and visitors are expected to comply with XPO policies which are in place to safeguard our employees and customers. All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Keywords: XPO Logistics, Grapevine , Customer Service Representative II, Professions , Grapevine, Texas

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Professions Jobs


CDL-A Company Truck Driver
Description: CDL-A COMPANY TRUCK DRIVER JOBS br br Health disclaimer regarding the COVID-19 outbreak br br Class A Drivers: Top Miles, Great Pay, Get REAL rewards at Freymiller br br Freymiller offers (more...)
Company: Freymiller
Location: Wylie
Posted on: 02/27/2021

CDL A Semi Local Truck Driver
Description: J.B. Hunt is hiring over the road CDL-A truckload drivers Driving with J.B. Hunt means consistency, guaranteed home time, strong miles and a top-notch safety program.
Company: JB Hunt Transport
Location: The Colony
Posted on: 02/27/2021

CDL-A Company Truck Driver - Make Up to $65k (The Colony,TX)
Description: Come Join The Hill Bros Family And Get The INCREASED PAY YOU Deserve br Company drivers: ul li Increased base pay to 0.50/mile up to 0.04 cents per mile for productivity li A 100 per month (more...)
Company: Hill Brothers Transportation
Location: The Colony
Posted on: 02/27/2021


Sr Electrical Engineer II
Description: Raytheon Technologies is seeking a Production Support Engineer with experience in Production Program Support and/or Design experience. We are looking for candidates to collaborate and coordinate with (more...)
Company: RTX
Location: The Colony
Posted on: 02/27/2021

CDL-A Dedicated Flex Truck Driver - DAL- Avg. $75K/year
Description: Job DescriptionDedicated/supply chain drivers enjoy the many privileges that come with having consistent customers. Unlike our other dedicated accounts our dedicated flex position offers a good balance (more...)
Company: Averitt
Location: Wylie
Posted on: 02/27/2021

Fulfillment Specialist
Description: br br br Fulfillment Specialist br br On the Spot Offers br br With Wages up to 16.00/hr br br New wages effective January 31st with increases up to 1.50. br br Chewy Warehouse (more...)
Company: Chewy
Location: Wylie
Posted on: 02/27/2021

CDL-A Dedicated Flex Truck Driver - DAL- Avg. $75K/year
Description: Job DescriptionDedicated/supply chain drivers enjoy the many privileges that come with having consistent customers. Unlike our other dedicated accounts our dedicated flex position offers a good balance (more...)
Company: Averitt
Location: The Colony
Posted on: 02/27/2021

Texas Regional Truck Driver Jobs
Description: New Texas Regional Drivers Are Now Eligible For A 5,000 Sign-On Bonus, A Weekly Performance Bonus, And Weekly Home Time br br TransAm Trucking is now hiring for regional CDL-A truck driver opportunities (more...)
Company: TransAm Trucking
Location: The Colony
Posted on: 02/27/2021

CDL-A Regional Truck Driver- Average $1,200 in 5 days
Description: Regional driver opportunities with a real career path, weekly home time more advantages than anyone else can offer br br When you apply to be part of the Averitt team, you'll be blown away by everything (more...)
Company: Averitt
Location: Wylie
Posted on: 02/27/2021

CDL A Truck Driver - Regional
Description: Your Miles Take You Further On Regional Runs With Hub Group What's better than a high-paying career A high-paying truck driving career that gives you time for life. Join
Company: Hub Group Trucking
Location: Wylie
Posted on: 02/27/2021

Log In or Create An Account

Get the latest Texas jobs by following @recnetTX on Twitter!

Grapevine RSS job feeds