Customer Service Professional Freight Forwarding/Transportation

Company: E&A Transpros
Location: Grapevine
Posted on: May 14, 2022

Job Description:

Customer Service Professional Freight Forwarding/Transportation

E & A Transpros is a local pick-up and delivery trucking company in Dallas, Texas (with headquarters in Illinois) servicing the freight forwarding industry for over 15 years! We are seeking individuals who are eager to learn, devoted, highly motivated and of course, a team-player.

PAY IS NEGOTIBALE

Benefits

• Insurance (medical, dental and vision)
  
• Paid Vacation
  
• Sick time
  
• Personal time
  
• Paid Holidays
  We welcome anyone who would like to learn the freight forwarding business, experience is not necessary but it is a plus.
  
  Responsibilities include, but are not limited to:
  
  • Data Entry
    
  • Responding to emails
    
  • Answering incoming phone-calls
    
  • Printing delivery orders and pick-up orders
    
  • Resolving any issues related to shipments via phone or email
    
  • Communication between dispatch and warehouse
    
  • Routing shipments to linehaul carriers
    
  • Quotes for shipments that are beyond our service area
    
  • Attention to detail
    Experience(not necessary but definitely a plus)
    
    • Knowledge of gmail-- knowing how to properly respond to customers
      
    • Knowledge of what a HAWB,MAWB, linehaul carrier, etc.
      
    • Customer service--communicating with customers on a daily basis to ensure shipments are scheduled accordingly
      
    • Knowledge of reading a tariff
      
    • Knowledge of TX geography (specifically within our daily service areas)
      As a customer service representative, you are the first point of contact with customers and are expected to adhere to the highest levels of professionalism. We value our integrity and are keen on holding every employee to the same standard as the business we promote. If you think E & A Transpros is right for you, please send us your resume today!
      
      Job Type: Monday-Friday, Full-time
      

Keywords: E&A Transpros, Grapevine , Customer Service Professional Freight Forwarding/Transportation, Professions , Grapevine, Texas