Video Production & Associate Experience Specialist
Company: GameStop
Location: Grapevine
Posted on: August 6, 2022
Job Description:
DescriptionSUMMARYWorking with general supervision, the Video
Production & Associate Experience Specialist will oversee all
aspects of our video production strategy, as well as assist with
internal communications and associate engagement projects. This
role interacts with a supervisor several times a week, perhaps
daily, to receive guidance and feedback.ESSENTIAL JOB DUTIES AND
RESPONSIBILITIES*
- Identify impactful weekly content designed around storytelling
principles to personalize the narrative in a way that resonates, is
relatable, and captures GameStop's culture and values
- Direct, shoot, and capture great performances/stories from
internal staff
- Capture video content during live events, behind-the-scenes and
in scripted environments
- Capture and cleanly key green screen shoots
- Quickly and efficiently edit high-quality video for internal
distribution
- With supervisor vision, assist with monthly webinar scripting
and video production, and executive presentation assistance for
employee events
- In partnership with the Store Training specialist, plan,
script, produce, film, and edit necessary Store training
videos
- Well versed in equipment and processes to execute live
streaming and online productions
- Foster strong relationships with internal stakeholders to
develop clear, consistent, and creative stories, that drive
strategic business objectives
- With supervisor guidance, moderate associate comments and
feedback on internal communication channels
- Partner with the Creative Services team to develop
complementary visuals and videos for internal use, when
appropriate, like managing posters, acrylics, and internal TVs
throughout the building
- Assist Sr. Specialist Communications, Events & Engagement with
high priority engagement projects
- Collect and analyze data to support internal stakeholders in
understanding performance of communications' tactics, adjusting
strategies and optimizing approaches
- Due to the nature of our associate engagement and experience
projects including national video content, and in-person events,
some evenings, weekends, and travel may be required (less than
10%)General Duties/Responsibilities
- Must be creative, resourceful, independent, and function well
in a fast-paced, go-getter environment
- Manage relationships in a manner acceptable to others and to
the organization
- Adhere consistently with all organizational policies related to
our respectful workplace
- Demonstrate a consistent commitment to associate-focused
service by prioritizing associate-based requests, responding
quickly and favorably to associate-based feedback, and proactively
seeking ways to help associates tell impactful stories
- Work collaboratively with others within and outside of his or
her function to achieve goals, simple processes, reduce costs,
prevent loss, and to ensure that work is completed safely,
accurately, and on time
- Responsible for adhering consistently with all employment
policies as stated in the employee handbook provided by his or her
supervisor
- Model the high level of customer service expected of all
GameStop associates including, but not limited to, responding to
voicemails and emails within organizationally defined timeframes,
completing projects as committed, responding to others' feedback
appropriately, and making optimal use of organizationally limited
resources by offering assistance to other functional teams when
appropriate
- Model team commitment by adhering to the team's expectations
and guidelines; fulfilling team responsibilities; and demonstrating
personal commitment to the team by being cooperative,
collaborative, and flexibleRELATED COMPETENCIES
- Video Production- Superior camera skills with creative eye and
working knowledge of various types of cameras
- Curating Content: Candidates must demonstrate skill in working
on multiple digital platforms and with varied means of
storytelling, including video, podcasts, infographics and more
- Communication- Clearly convey information and ideas through a
variety of media to individuals or groups in a manner that engages
the audience and helps them understand and retain the message
- Planning and Organizing- Identifies more critical and less
critical activities and tasks; adjusts priorities when
appropriate
- Customer Focus- Ensuring that the customer perspective is a
driving force behind decisions; crafting and implementing service
practices that meet customers' and organization's needs
- Continuous Improvement- Reviews processes to determine any gaps
between current outputs and expected requirementsBASIC AND
PREFERRED QUALIFICATIONS (EDUCATION And/or EXPERIENCE)
- Bachelor's degree in Video Journalism, Video Production; at
least three years of additional related experience may be
considered in substitution
- 1-2 years experience in video production, post-production and
related experience
- Communications experience a plus
- Portfolio of your work is requiredMINIMUM QUALIFICATIONS, JOB
SKILLS, ABILITIES
- Proficient networking skills
- Proficient organizational skills with the ability to work under
high pressure and handle multiple tasks concurrently
- Possess proficient analytical, problem solving, and
decision-making skills
- Proficient ability to maintain stable performance under
pressure or opposition; such as time pressure or ambiguity
- Proficient ability to communicate effectively with others using
spoken and written English
- Proficient ability to work collaboratively with others; conduct
working relationships in a manner acceptable to others and to the
organization
- Proficient knowledge of Windows-based business computers and
Microsoft Office programs; specifically, Access, Excel, Outlook,
PowerPoint, and Word
- Proficient knowledge of Adobe CC Suite including Adobe Premier,
Adobe Photoshop, and Adobe After Effects.
- Demonstrated ability to model customer-focused behaviors
leading to outstanding customer experiences
- Consistently demonstrates a commitment to GameStop policies and
procedures, including but not limited to, attendance,
confidentiality, conflict of interest, and ethical
responsibilities
- PLEASE INCLUDE PORTFOLIO OF YOUR WORK IN YOUR SUBMISSION
Keywords: GameStop, Grapevine , Video Production & Associate Experience Specialist, Professions , Grapevine, Texas
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