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AR Collections Specialist - B2B Collections

Company: VIP
Location: Grapevine
Posted on: March 14, 2020

Job Description:

JOB DESCRIPTION
We are growing and adding to our Corporate AR Collections team. We are seeking a dynamic Collections Accounts Receivable Specialist to service the manufacturing and distribution group located in Grapevine, Texas.Responsibilities:


  • Ensures timely payments of accounts receivables for an assigned portfolio and work to minimize the risk of incurring bad debt and chargebacks to sales personnel.
  • Collection activity includes reviewing AR reports, performing daily analysis and decision-making to identify potential risk and implement effective solutions.
  • Engages in the investigation and resolution of customer issues/ inquiries in a prompt, effective and professional manner.
  • Ensures appropriate contact and relationships for all accounts.
  • Coordinates communications with station, customer, and company personnel related to escalated collection efforts involving third-party collectors and/or litigation efforts.
  • Collects on past due receivables, including calls & emails to customers.
  • Prepares ad-hoc analyses for tasks/projects as assigned.
  • Special Projects and other duties assigned by manager.
  • Initiates, monitors and resolves customer inquiries.
  • Performs account reconciliations / involves reviewing, interpreting and communicating account issues to customers and or stations for resolution.
  • Ensures credit holds are released per procedures and make recommendation for holds.
  • Ability to analyze data, identify and resolve discrepancies.

    General:

    • Documents collection status creating notes or call log.
    • Thoroughly understands and documents A/R policy and procedures.
    • Resolve issues from both internal and external customers in a timely manner.
    • Researches and develops appropriate responses and conveys information to customers.
    • Provides customers with supporting documentation to ensure prompt payments.
    • Serves as backup to other team members to ensure timely processing of accounts.
    • B2B collection experience.

      Requirements:

      • Business to business corporate collections experience required
      • Quickbooks
      • Proficiency in Microsoft Word, Excel and Outlook.
      • Excellent skills related to written/verbal communication, analytical, negotiating, supervising.
      • Strong organizational skills and professionalism highly expected.

Keywords: VIP, Grapevine , AR Collections Specialist - B2B Collections, Sales , Grapevine, Texas

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