Technical Services Rep, Commercial Roofing Manufacturer
Posted on: May 10, 2022
Local Candidates Only! Thermoplastic single ply experience is
required in order to be considered.
Who We Are
We are a commercial roofing manufacturer, specializing in
low-slope, single ply roofing. We've been in business for over 40
years, and base our success on three pillars of performance that
support and reinforce our values. Quality products, exceptional
service, and technical expertise. Additionally, by partnering with
select contractors who are focused on setting themselves apart from
their competitors by delivering best-in-class service with each
installation, we provide building owners the opportunity to achieve
the peace of mind they desire when selecting a roofing system that
will protect their investment for the long term.
The general scope of this position is to provide both general and
specialized internal and external technical support for various
types of support requests such as but not limited to review of
reviewing construction documents, drawings, and plans, applications
for warranty (NOA), warranty claims, inspection reports, request
for information (RFI) for technical and specification
documentation, product literature, product certification, code
compliance, submittal packages, substitution packages and
communication of company policies, best practices/technical
guidance related to products, installation and/or services and
What You Will Be Doing
This position requires interaction using various communication
mediums such as but not limited to; phone, video conferences,
electronic and written correspondence, as well as in-person
This position requires frequent interaction with various types of
interested parties such as but not limited to; contractors, general
construction entities, design and engineering firms, consultants,
internal and external personnel, building owners and property
This position requires the person to be able to multi-task and
handle varied tasks and projects throughout the business day while
navigating a wide range of specialized demands and volumes.
In all respects a positive, congenial and helpful attitude shall be
Must be able to read and understand blueprints, details, and
general estimating software/principles.
Requires ability to manage multiple and varied tasks with high
levels of urgency or sensitivity.
Provide technical support to the Team members and our
Provide verbal and written correspondence for warranties, details,
and assemblies within and outside the specification manual.
Provide accurate, quick resource for response(s) to requests for
general technical assistance and resolution of field installation
Review NOA warranty process and assist Warranty Administrator to
bring projects to a timely close.
Facilitate the Architectural/Substitution Submittal Program.
Other duties as assigned by Director of Technical Services.
What You Need for this Position
5 years of commercial roofing experience with a minimum of 2 years
of thermoplastic single ply experience or a combination of roofing
experience and industry supplier experience
(distributor/manufacturer) or a combination of roofing experience
and design experience (design/consultant firm).
Clean driving and credit record.
Must be able to work cooperatively and effectively in a team
Excellent communication, organizational, and computer skills are
Excellent composition of thought in an organized written technical
structure is essential.
Knowledge of the roofing and construction industry
Ability to converse, read and write in English. Spanish is a plus
but is not required.
Ability to sit or stand for long periods of time.
Proficient in Office 365, (Outlook, Word, Excel, Powerpoint),
Salesforce, MS Teams (desired)
General knowledge on AutoCAD
So, if you are a Warranty Tech Services Rep, Commercial Roofing
with experience, please apply today!
Email Your Resume In Word To
Looking forward to receiving your resume through our website and
going over the position with you. Clicking apply is the best way to
apply, but you may also:
Please do NOT change the email subject line in any way. You must
keep the JobID: linkedin : KA1-1682008 -- in the email subject line
for your application to be considered.***
Kristin Anderson - Lead Recruiter - CyberCoders
Applicants must be authorized to work in the U.S.
CyberCoders, Inc is proud to be an Equal Opportunity Employer
All qualified applicants will receive consideration for employment
without regard to race, color, religion, sex, national origin,
disability, protected veteran status, or any other characteristic
protected by law.
Your Right to Work - In compliance with federal law, all persons
hired will be required to verify identity and eligibility to work
in the United States and to complete the required employment
eligibility verification document form upon hire.
Keywords: CyberCoders, Grapevine , Technical Services Rep, Commercial Roofing Manufacturer, Sales , Grapevine, Texas
Didn't find what you're looking for? Search again!